Shipping and Delivery Policy
(Effective Date: 1st jan 2022)
Shipping and Delivery Policy for ithooya.com
Welcome to ithooya.com! We specialize in software and digital services aimed at enhancing your digital experience. As a provider of digital products, we do not engage in physical shipments or deliveries. Please read our Shipping and Delivery Policy to understand how we manage the delivery of our software and services.
Digital Delivery
All software and services purchased from ithooya.com are delivered digitally. Upon completion of your purchase, you will receive an email containing:
– A download link for the software.
– An activation code or license key, if applicable.
– Instructions for installation and activation.
Delivery Timeframe
Our aim is to ensure prompt delivery of digital products:
– Instant Delivery: In most cases, the download link and activation code will be delivered instantly to your registered email address upon successful payment.
– Manual Processing: For certain services requiring manual processing, delivery may take up to 24-48 hours. In such cases, you will be notified accordingly.
Access to Your Digital Goods
Once your purchase is confirmed:
– You can access the software download link and other relevant details in the confirmation email sent to your registered email address.
– For services that require account setup or additional configuration, our support team will contact you with further instructions.
Issues with Delivery
If you encounter any issues with the delivery of your digital product, please ensure:
– Your email address was entered correctly during the purchase process.
– Check your email spam or junk folder.
For any unresolved issues, contact our customer support team at [insert contact information] with your order number and details of the problem.
Redownloads and Reaccess
Should you need to redownload your software or regain access to your purchase:
– Account Access: Log in to your ithooya.com account and navigate to your purchase history to redownload the software.
– Customer Support: If you can’t access your account, reach out to our support team for assistance.
Amendments
ithooya.com reserves the right to amend this Shipping and Delivery Policy at any time. Changes will be posted on this page and will be effective immediately upon posting.
Thank you for choosing ithooya.com. If you have any questions or concerns about our Shipping and Delivery Policy, please contact us at [insert contact information].
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